Terms of Service

1. Acceptance of Terms

By accessing or using the [CompanyName] AI Model Monitoring Platform ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy.

2. Definitions

"Platform": The [CompanyName] AI Model Monitoring software and services
"Customer Data": Your AI models, inference data, and monitoring results
"User": Anyone accessing the Service through your account
"Subscription": Your chosen pricing plan (Starter, Pro, Enterprise)

3. Account Registration

Eligibility

• Must be 18 years or older

• Must provide accurate registration information

• One account per individual/organization

• Responsible for maintaining account security

Account Types

• Individual: Single user account

• Team: Multiple users under organization

• Enterprise: Custom organizational setup

4. Service Description

[CompanyName] provides:

• Real-time AI model monitoring

• Drift detection and bias analysis

• Performance metrics and alerting

• Compliance and audit reporting

• Integration with ML frameworks

5. Subscription Terms

Plans

• Starter: 1 model, basic features

• Pro: Up to 10 models, advanced features

• Enterprise: Unlimited models, full features

Billing

• Monthly/Annual payment options

• Automatic renewal for paid plans

• 30-day notice for plan cancellation

• No refunds for partial periods

Free Trial

• 14-day free trial available

• No payment information required

• Automatic downgrade to free tier after trial

• Limited features during trial period

6. Customer Responsibilities

Acceptable Use

You agree to:

• Use Service for lawful purposes only

• Maintain accurate account information

• Secure your login credentials

• Comply with all applicable laws

Prohibited Activities

You may not:

• Reverse engineer or copy the Platform

• Use Service to violate third-party rights

• Transmit malicious code or viruses

• Overload system resources intentionally

• Bypass security measures

7. Data Ownership and Rights

Your Data

• You retain all rights to Customer Data

• You grant us license to process data for Service provision

• You responsible for data accuracy and legality

• You control data export and deletion

Our Intellectual Property

• We retain all rights to Platform technology

• You receive limited license to use Service

• Feedback may be used to improve Platform

8. Service Levels

Availability

• 99.9% uptime SLA for paid plans

• Scheduled maintenance with 48-hour notice

• Emergency maintenance as needed

Support

• Starter: Email support, 48-hour response

• Pro: Priority support, 24-hour response

• Enterprise: 24/7 dedicated support, 1-hour response

9. Termination

By You

• Cancel anytime via account settings

• Data export available for 30 days post-cancellation

• Permanent deletion after 30-day grace period

By Us

We may terminate for:

• Violation of these Terms

• Non-payment for 30+ days

• Illegal or harmful use

• With 30 days notice for service changes

10. Limitations of Liability

Service "As Is"

• No warranty of uninterrupted service

• We not liable for model decisions or business impacts

• Maximum liability limited to 6 months of service fees

Your Responsibility

• You responsible for model quality and decisions

• You responsible for compliance with regulations

• You acknowledge AI monitoring limitations

11. Indemnification

You agree to indemnify us against claims arising from:

• Your use of Service

• Your violation of these Terms

• Your infringement of third-party rights

• Your AI models or business practices

12. Governing Law

Jurisdiction

• Governed by laws of [State/Country]

• disputes resolved in [City, State/Country] courts

• 30-day mediation period before litigation

International Use

• You comply with local export controls

• GDPR compliance for EU users

• Region-specific terms may apply

13. Changes to Terms

We may update these Terms by:

• Providing 30 days email notice

• Posting updated Terms on website

• Your continued use constitutes acceptance

14. Miscellaneous

Entire Agreement

These Terms supersede all prior agreements

Severability

If any provision invalid, remainder remains effective

Force Majeure

Not liable for delays beyond reasonable control

15. Contact Information

Questions? Contact us at:
[Company Name]
[Physical Address]
[legal@yourcompany.com]
[Support Portal Link]

By using our Service, you acknowledge you have read and understood these Terms.