Privacy Policy
Last Updated On Monday, October 27, 2025
1. Information We Collect
Personal Information
Account Data: Name, email, company, password
Billing Data: Payment information (processed by third parties)
Communication Data: Support tickets, demo requests
Platform Data
Model Input/Output: Inference data and predictions
Performance Metrics: Latency, throughput, error rates
Monitoring Data: Drift scores, bias metrics, anomaly alerts
Technical Data: ML framework, API endpoints, deployment info
Automated Collection
Usage Data: IP address, browser type, pages visited
Cookies: Session data, preferences, analytics
2. How We Use Your Data
To Provide Service:
Account management and customer support
Processing payments and transactions
Delivering monitoring alerts and reports
To Improve Service:
Platform optimization and feature development
Security monitoring and fraud prevention
Industry benchmarking (using aggregated, anonymized data)
To Communicate:
Technical notices and security alerts
Product updates (with consent)
Support responses
3. Data Sharing
We do not sell your data. We may share with:
Service Providers:
Cloud hosting (AWS/GCP/Azure)
Payment processors (Stripe/PayPal)
Analytics tools (Google Analytics)
Legal Requirements:
When required by law
To protect our rights and users
During business transfers (mergers/acquisitions)
4. International Transfers
Data may be transferred globally with appropriate safeguards:
Standard Contractual Clauses
GDPR-compliant mechanisms
Adequacy decisions
5. Data Security
We implement:
Encryption (in transit and at rest)
Access controls and authentication
Regular security assessments
SOC 2 compliance frameworks
6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Delete your account and data
Restrict or object to processing
Data portability
Withdraw consent
Contact: [privacy@yourcompany.com]
7. Data Retention
We retain data:
While your account is active
As required to provide service
As required by law
Until deletion request
8. Children's Privacy
Our service is not for users under 16. We don't knowingly collect children's data.
9. Policy Changes
We'll notify you of changes by:
Updating the "Last Updated" date
Posting notices on our website
Sending email notifications (for major changes)
10. Contact Us
Questions? Reach us at:
[Company Name]
[Physical Address]
[privacy@yourcompany.com]
[Website Contact Form]
